AI, screen by screen
Chat, search, and product answers grounded in your catalog and pages.
Wavi assistant
Store chat that answers from your catalog, marketing pages, blog, and shipping methods.
Store Professional or Portal Professional
AI product Q&A
Answers about the product on the product page, separate from questions other customers posted.
AI pack
AI recommendations
Suggested products on the product page, and on the home page when that block is on.
AI pack
Order and account assistant
Signed-in customers ask the chat about orders, addresses, invoices, cases, and points. Answers are read-only.
AI pack
More in ai
AI search
Header search turns everyday wording into catalog search terms, then runs product search.
AI pack
Context recognition
The chat knows which page the shopper is on and offers prompts that fit it.
AI pack
Wavi answers from your own catalog and pages. The AI pack adds search, product answers, suggestions, and order help on top of the assistant.
Frequently asked questions
What does Wavi answer from?
Your catalog, marketing pages, blog, and shipping methods. Wavi is included on Store Professional and Portal Professional.
What does the AI pack add?
AI search, AI product Q&A, recommendations, an order and account assistant, and context recognition. The AI pack requires Store Professional.
Can the assistant change orders?
No. The order and account assistant answers signed-in customers about orders, addresses, invoices, cases, and points, and its answers are read-only.
Is AI product Q&A the same as community Q&A?
No. AI product Q&A answers about the product on the product page. Community product Q&A shows questions from other customers, approved by your team, and is part of Advanced B2C.
Keep reading
- SolutionsNetSuite B2C ecommerce that shoppers enjoyA fast NetSuite B2C storefront with guest checkout, wallets, pay over time, reviews, loyalty, and subscriptions, synced live with your ERP.Read more
- SolutionsNetSuite ecommerce: the complete guide to selling online on NetSuiteThe complete guide to NetSuite ecommerce: platform options, integration models, B2C and B2B requirements, and how to choose the right storefront.Read more
- Meet AwaCommerceThe storefront, screen by screenReal storefront screens from AwaCommerce Next: faceted search, quick view, reviews, stock by location, and a cart drawer, each with its Admin setting.Read more
Seen enough screens? Try the live demo sites.
Click through the storefront, B2B portal, and customer portal, or send us your requirements for a quote.
Get a quote. For exactly the setup you picked.
Your selection goes straight to our NetSuite team. Prefer email? Write to hello@awalabs.com.