NetSuite B2B portal

A NetSuite B2B portal your wholesale buyers will actually use

Give wholesale customers self-service ordering with their NetSuite price levels, quotes, terms, invoices, and statements, without phone, email, or spreadsheet orders.

Martin Prieto

By , Co-Founder & CTO, AwaLabs
Updated · 3 min read

Wholesale buyers do not want to call, email a spreadsheet, or wait for a rep to send a quote. They want to sign in, see their own price, order quickly, and check their invoices. A NetSuite B2B portal built on AwaCommerce Next gives them exactly that, using the price levels, terms, customers, and transactions you already manage in NetSuite.

What your buyers get

Their price, every time

Signed-in buyers see their NetSuite price level, contract prices, and quantity tiers on listing pages, product pages, and in the cart. Checkout re-validates every price against NetSuite before the order is created, so the order matches what the buyer saw. You can also hide prices from visitors who are not signed in. More in customer-specific pricing.

Fast ordering

  • CSV order import: upload SKUs and quantities and add them to the cart in one step.
  • Multi-add to cart: order several matrix options or products at once from the listing or product page.
  • Matrix children as rows: show each size or color as its own line on the listing page, the way buyers order.
  • One-click reorder: repeat a past order from the account.
  • Saved for later and quick view for long sessions.

Quotes

Buyers request a quote from the cart. Your team responds, and the buyer converts the approved quote into an order without retyping anything. See B2B quotes.

Terms and purchasing controls

  • PO number at checkout
  • Pay on terms, plus card, ACH, and wallets where configured
  • Tax exemption from the NetSuite customer record
  • Registration approval for new accounts
  • Restricted address creation for accounts that ship only to approved locations
  • Parent and subcustomer logins with per-order and period purchase limits (Multi Login pack)

Self-service finance

  • Open and paid invoices with PDFs
  • Pay invoices online
  • Account balance and transaction history
  • Printable statements

What your team gets

  • Fewer manual orders. Orders arrive in NetSuite as sales orders with the right customer, prices, terms, and PO number.
  • Fewer "what do I owe?" calls. Buyers check invoices and balances themselves.
  • No double maintenance. Prices, customers, and terms stay in NetSuite only.
  • An Admin you control. Change layouts, landing pages, navigation, and features without a developer.

B2B portal features by license

CapabilityIncluded with
Customer-specific and contract pricing, quantity tiersAdvanced B2B (on Store Professional)
RFQ quotes and quote to orderAdvanced B2B
CSV order import, multi-add, matrix rowsAdvanced B2B
Invoices, pay invoices, statements, account balanceAdvanced B2B
Registration approval, tax exemption, restricted addressesAdvanced B2B
PO number, login to see prices, saved for laterStore Professional
Parent and subcustomer logins, purchase limitsMulti Login pack
Invoices without a store catalog (account portal only)Portal Professional
Live AR balance, statements, pay invoices on the portalAdvanced Portal

Request a quote for your setup.

B2B and B2C from one catalog

Many NetSuite merchants sell to both businesses and consumers. With AwaCommerce Next, one NetSuite catalog can power a public B2C storefront and a gated B2B portal, each with its own domain, design, and rules. Add Advanced B2C and Advanced B2B on the same Store Professional license.

Moving from SuiteCommerce or a legacy portal

If your current B2B portal runs on SuiteCommerce Advanced with custom quote or quick order code, those workflows become standard features. Customers with Give Access keep their access, old URLs are redirected, and returning buyers set a new password on first sign-in. See SuiteCommerce migration.

Frequently asked questions

Does the B2B portal use NetSuite price levels?

Yes. With Advanced B2B, signed-in buyers see their NetSuite price level, customer-specific pricing, and quantity tiers, and checkout re-validates every price.

Can buyers pay invoices online?

Yes. With Advanced B2B (or Advanced Portal on a portal-only license), buyers can pay invoices by card or by ACH bank transfer, view statements, and see their account balance.

Can one company have several buyers?

Yes. Contacts on a NetSuite customer can sign in individually, and the Multi Login pack adds parent logins that switch between subcustomers, with per-order and period purchase limits.

Can we approve new B2B accounts before they can order?

Yes. Registration approval in Advanced B2B lets you review new sign-ups before they can see prices or order.

Do we need a store catalog for a customer portal?

No. Portal Professional gives customers invoices, order history, and profile management without a product catalog. Add Advanced Portal for live AR balance, statements, and invoice payment.

See AwaCommerce Next on your NetSuite

Configure a store in minutes, or send us your requirements. Our NetSuite team scopes licenses, packs, and setup with you. No SuiteCommerce license required.

Request an Enterprise Quote

Send your selected configuration directly to our NetSuite architecture team at hello@awalabs.com for tailored scoping and onboarding assistance.

Selected Project Scope

Custom Enterprise Quote

Base License

Store Professional

Selected

Selected Packs (0)

No expansion packs attached.

No SuiteCommerce License Required

Direct Oracle NetSuite ERP connection.