Feature

B2B quotes (RFQ) and quote to order on NetSuite

Buyers request a quote from the cart, your team responds, and an approved quote becomes an order without retyping anything.

Martin Prieto

By , Co-Founder & CTO, AwaLabs
Updated · 2 min read

Large or unusual B2B orders often need a negotiated price. Without an online quote flow, buyers email a list, a rep retypes it, and the approved quote is retyped again as an order. AwaCommerce Next turns that into a few clicks, with the Advanced B2B pack.

How online quotes work

  1. The buyer builds a cart using their customer-specific prices, CSV order import, or multi-add.
  2. They request a quote instead of checking out. Optionally, the whole cart converts into a quote request.
  3. Your team reviews it and responds with pricing.
  4. The buyer accepts and converts the quote into an order. Prices, items, and quantities carry over, so nothing is retyped.
  5. The sales order is created in NetSuite, after checkout validates price, stock, tax, and shipping.

Buyers can see their quotes and their status in the account area, and quote emails keep both sides informed.

Why it matters

  • Faster turnaround: buyers do not wait for someone to retype a list.
  • Fewer errors: the items and quantities on the order are exactly what the buyer requested.
  • More self-service: buyers who used to email or call place orders online.
  • Better visibility: quotes live alongside orders and invoices in one account.

Works with the rest of B2B

Quotes are part of Advanced B2B, which also includes:

  • Customer-specific pricing and quantity tiers. See customer-specific pricing
  • CSV order import, multi-add to cart, and matrix children as listing rows
  • Invoices, invoice payment, statements, and account balance
  • Registration approval, tax exemption, and restricted address creation

See everything in one place on the NetSuite B2B portal page.

Replacing custom SCA quote code

Many SuiteCommerce Advanced sites have custom-built quote features that make upgrades harder. On AwaCommerce Next, quotes are a standard feature you switch on, maintained with the platform. See SuiteCommerce migration.

Frequently asked questions

Can buyers request a quote from the cart?

Yes. With Advanced B2B, buyers can request a quote instead of checking out, and you can optionally let them convert the entire cart into a quote.

Can an approved quote become an order?

Yes. Quote to order converts the approved quote into an order in one step, and the sales order is created in NetSuite.

Which license includes quotes?

B2B quotes and quote to order are part of the Advanced B2B pack, which requires Store Professional.

Do quotes use customer-specific prices?

Yes. The cart starts from the buyer's NetSuite pricing, and your team can adjust prices on the quote.

See AwaCommerce Next on your NetSuite

Configure a store in minutes, or send us your requirements. Our NetSuite team scopes licenses, packs, and setup with you. No SuiteCommerce license required.

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Send your selected configuration directly to our NetSuite architecture team at hello@awalabs.com for tailored scoping and onboarding assistance.

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